What is Help Center?

What is Help Center?

Customer Help Center is a self help portal where customer can visit and get instant answer to most asked questions without having to wait for them. For questions that need personal attention or the grievances, submit ticket from the help center- "My Area" and track their ticket status.
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    • How to register on Help Center?

      Steps:  Sign Up  Customers need to sign up to access the help centre. With just 2 step customers can sign up for the help centre.  1. First Step is to Submit the Contact Details such as contact name & email.     2. The second step is to verify email ...
    • How to create ticket?

      Step1: Go to the Customer Help Center.(Customer Help Center | Online Shopping in Nepal | Sastodeal)  Step2: Click on My Area and Add Ticket.  Step3: Fill all the required details and submit the ticket.       
    • How do I know if coupon code is available?

      1. You can check the available coupon details in our coupon center which can be accessed easily from the product page on the website. 2. You can check the coupon center in the mobile app for the availability of discount coupons. 3. You can also check ...